Key Concerns for Auto Service Centers!

Auto service centers play an increasingly important role of vehicle servicing. The process not only enhances the life of a vehicle but also improves its performance. Market today is flooded with vehicles of different makes, models and designs. We love to purchase the one that suits us best in terms of looks, needs and budget. But after purchasing, we usually forget to get them serviced them on a regular basis.

Vehicle servicing is one of the important tasks that should be carried out on a routine basis to keep your vehicle in a better condition always. In case your vehicle has encountered any small or big trouble, it is good to get it checked and serviced by a professional.

There are plenty of vehicle servicing companies that are looking after the vehicle servicing requirements of customers. Before choosing a particular one, an individual needs to keep some major factors in mind.

Key concerns for a reliable auto service center are listed below:

Experienced and insured technicians

You all must be aware of the importance of getting a vehicle checked by experienced and skilled technicians. Giving your vehicle in hands of inexperienced persons can prove dangerous as they do not have accurate understanding and knowledge of finding out the main problem of your vehicle and solving it. Thus, it is very important to choose a company with accomplished, sincere, well-informed and personally-trained technicians. In addition to this, they should be certified and insured to service almost makes of SUVs, cars, vans and light trucks.

Advanced equipment

Role of using advanced and high-tech equipment is another important factor which cannot be avoided. This is another major factor that should be considered before you choose a particular service center for your vehicle maintenance needs. Apart from saving your precious time and effort, use of right equipment also makes the process a lot easier.

Guaranteed services

Some of the vehicle servicing companies does not provide guaranteed services to their clients. Always choose the one that is offering guaranteed services with no compromise on the quality part.

Additional benefits

This is another major factor that should be given priority. Choosing a company that provides additional benefits can help you make most out of your money. Added benefits include vehicle washing, maintenance, cleaning, etc.

Considering all these important factors can help you make a fair decision regarding the selection of a high quality service center for any of your vehicle maintenance and servicing needs.

Ireland Shoots To Become Shared Services Center Of Europe

Ireland isn’t going to be the next Calcutta or Mumbai. It isn’t trying to be the back office customer care contact center Mecca of the Western world. Which is probably just as well.

What it does want to do is build its position as a leading European provider of the next business stage up from contact centers – contact center plus, if you like – offering serious technical support and a whole range of services way beyond giving simple solutions to straightforward customer inquiries. Some are operated by outsourced suppliers but most in Ireland are managed by the companies they serve.

Here, staff are dealing with the entire internal communications system for vast, multi-national operations. They are handling not only traditional Helpdesk calls, but providing technical support to their own staff and business-to-business, dealing with HR issues like recruitment and sick leave, payroll systems, company accounts as well as in-company communications about policy and strategy, staff and customer information and the intranet function.

In its now sophisticated telecoms sector, Ireland boasts 66 contact centres for a range of companies that include 3Com, American Airlines, AOL, Dell, eBay, GE Insurance, Google, Hewlett Packard, IBM, MBNA, Oracle, Starwood Hotels, Symantec and Xerox – and that’s just an arbitrary sample.

These centres – Europeans call them Shared Services Centres, but most Americans will be more familiar with the term Managed Services – are where Ireland sees its growth potential, though the Irish have no intention of turning their backs on ordinary contact center investments serving banking and catalog customers for example.

Technology is changing the product. Just answering the phone isn’t enough these days. To be successful, the centers need to serve the world in a host of functions.

A Customer Backlash May Boost Ireland’s Efforts

A recent survey of 1,000 UK adults by contact center industry analysts ContactBabel found that 142 had switched supplier because their existing one used an offshore service, while three in four said they felt more negatively towards their supplier if they used offshore agents.

Steve Morrell, principal analyst at ContactBabel said in the report: “If UK businesses do not address the concerns of their customers, the level of customer defection will increase and their profits will decline further. ”

Therein lies a problem – and for Ireland, an opportunity. In India, university graduates, attracted by the prestige of contact center jobs, earn perhaps ten times the average wage but still cost their employers only a tenth of a European or US-based operation.

Hypothetically, that means a typical bank with 12 million customers and revenues of $400 per customer each year would save over $17 million by replacing 1,000 of its expensive call centre staff with 1,000 in India. The downside is that same hypothetical bank would need only about one per cent of its customers to defect to another bank in protest to have lost all those savings instantly.

“Ireland is the only native English-speaking member of the Eurozone,” points out Brendan Haplin, International Media Manager at the IDA, the Irish government agency which seeks inward investment from around the globe. “Ireland offers a first class advanced telecommunications infrastructure that includes vital bandwidth and hosting capacity, and we back this all with solid IDA support, both financial and practical.”

The Appeal? Language and Low Taxes?

The landscape in Ireland – corporate and cultural – has attracted far more than its fair share of not only European but US business as well. “Ireland has changed radically from 10 or 20 years ago,” Haplin says. “We now have between 60 and 70 shared services centers that are multi-lingual, pan-European and trans-Atlantic.”

We’re talking about major companies the size and scale of IBM or Dell. On the whole, these organisations are extremely happy with the quality of staff, the quality of life and the delivery of service they have found in Ireland. They bring in selected technical experts from the States and then use locally selected personnel to develop and expand the skills base.

These big operators are evidence of success, not only because they stay there but because they can point to significant cost reduction, increased efficiencies, better quality customer service and a real drive in sales which ultimately delivers better returns to shareholders.

Ireland, adds Haplin, offers an appealing package, complete with low corporate tax of just 12.5% It works hard to minimise bureaucracy and instead to engineer a low-risk, quick start-up, high-performance knowledge economy. “We have a well developed environment for call center and shared services operations because we have all the basic ingredients in place: the skills and knowledge, the experience and availability of IT-literate and multi-lingual staff and the global strategic fit that provides facilities for companies to ‘follow the sun’ on a 24-hour model.”

A Population Increase Bodes Well for Employers

While Ireland may merit a spot on a company’s shortlist of potential offshore locations today, what about tomorrow? Will the right talent – an enough of it – be available? According to Dr William Harris, Director General of the Science Foundation of Ireland, the answer is a resounding ‘yes.’ “The key element in creating knowledge is intangible assets such as expertise, insight, talent, passion, imagination and persistence.

“Investing in such abilities, we believe, is the best predictor of success Ireland could have,” Harris adds. “Ireland has a wealth of young talent ready to make science and engineering the next great wave of Irish innovation.”

Ireland is one of very few European countries showing an increase in its population, and some 260,000 people, 12.6% of the total workforce, are employed in business services. While the population of workers declines in other countries, boding real problems up ahead, Ireland looks to growing a youthful talent pool on a par with that of the US.

[SIDEBAR] The Irish Landscape: Poised To Compete

Ireland has changed and changed dramatically. Gone are those sad depictions of lovelorn girls waving their tearful goodbyes to men who were set for a life in the New Worlds of America or Australia? They’d make their fortunes and return to build a castle and raise a family in Kilkenny.

In the last couple of decades the Celtic Tiger has been thrusting its way through the jungles of the world economy. He’s getting plumper, healthier and more voracious with every paw print he makes.

The Environment Is Hospitable

The quality of life is a fabulous balance of stunning scenery and great leisure options. Golf courses, angling, cycling, camping, hiking and finding deserted bays along the rugged coastline are just a few possibilities to ponder.

Real estate is cheap (except in central Dublin) and land plentiful. Gasoline is about half the price it is in the UK and corporate tax of 12.5% sits alongside the US’s 39.5% or the UK’s 30% Though Value Added Tax runs at 21 per cent, it won’t have much of an impact on companies whose profits are based on export outside the EU and the government has simplified the paperwork. If 85 per cent of your goods or services are for export, then you will be exempted, so you don’t have to fill in forms to reclaim VAT.

The Irish are renowned – and rightly – for their warm welcome, and that extends not only to a pint of Guinness with a passing stranger but to those who have come to stay longer.

Unlike some of their European neighbours, the Irish don’t resent the arrival of migrant workers but welcome them with open arms as a real and useful addition to the native skills base.

Location and Politics Provide a Counterbalance

Air travel is reasonable but needs more development. The main airport is close to Dublin and offers about 100 direct destinations worldwide. There is a second international airport at Shannon and smaller mostly short-haul facilities at Cork, Belfast and Londonderry. Most international flights are out of Dublin or Shannon.

In terms of moving goods, ferry services are strong but the distance from mainland Europe makes them slow. Although a crossing from Dublin to Holyhead on the Welsh coast is less than two hours, Normandy is 19 hours away. From Belfast and Larne in the north, there are faster crossings to Scotland and England.

A long history of a sluggish, agricultural economy meant Ireland was slow to move into the 20th, never mind the 21st, century. Outside of a few main cities, it remains a wonderfully unspoilt but also under-developed rural society.

Ireland came into the European Union with Objective One status, meaning that its under-developed economic state entitled it to a whole package of major infrastructure grants to help it move forward rapidly. Its heavy rural culture saw the benefits of the Common Agricultural Policy, instantly enabling farmers to access guaranteed markets and guaranteed prices for their produce, even if a lot of it did end up dumped on butter mountains and in milk lakes. Almost half of the EU’s entire 44.5 billion Euro budget is spent on agricultural subsidies of one kind or another.

The maze of minor country roads lend Ireland much of its charm but aren’t much use for heavy lorries carrying large loads of produce to marketplaces across the world. European Union money helped extend a main road and motorway infrastructure that was essential for economic growth.

All of this helped encourage new investors from other countries to set up facilities in Ireland. The government encouraged them with appealing packages that drew in the likes of Dell, Xerox, Baxter International, Hertz and a host of others before they even got onto contact centers.

But all that Eurozone assistance has gone now. The surge of the Celtic Tiger, the reality of economic growth, has forced Ireland to move from being subsidised by the European Union to being a subsidy provider to other emerging nations, including some of the 10 new countries whose joining has taken the European bloc to 25 in total.

Things You Should Know About Auto Service Centers

The best way to keep your automobile performing well is to have it checked regularly at some professional Virginia auto service center. Some automotive repair centers are in the habit of raising the prices in the middle of repair, so that when you come to pick up your vehicle, you are shocked to see the huge bills. It is necessary, therefore, to look for a reputable shop for vehicle repair in Northern Virginia and keep a few things in mind so that you are not deceived later on.

Virginia Auto Service: Tips to Deal with Repair Shops

Before you hand your car to any Virginia auto service center, there are a few things that you should be careful about in order to avoid any inconvenience at a later stage:

1 . Get a written estimate of the repair charges well in advance in order to avoid any unexpected vehicle charging in Northern Virginia. Once you hand over your vehicle keys to the mechanics, they can charge you anything for administering any kind of repair.

2. If you do not have full coverage for your vehicle, ask the automotive center personnel for their insurance liability. In case, your car gets stolen at the garage or gets damaged due to some unfortunate circumstances, it becomes their liability to compensate for your car.

3. When you leave your vehicle at some Virginia auto service center, ask the mechanic to note down your vehicle’s last mileage. This will help you ensure that your car is not misused at the garage.

4. Never let any Virginia auto service center change any part of your car that you have not asked them to change. If you get some parts of your car replaced, always ask to see the old parts and take them with you unless they are ready to offer you some discount for keeping the old parts.

10 Secrets to Hiring the Right SEO Company

Even if you are armed with an abundance of knowledge in SEO, you may still need the services of a professional SEO company. Having strong knowledge of SEO is hardly sufficient in some cases. Even if you are doing your best to attempt to obtain a good ranking for your website, you might still wind up wondering why your website is simply not doing well. For starters, you must understand that your website will have to be fully optimized in all elements. Not just that, but your website has to be maintained on a regular basis. SEO is a continuous process that includes a great deal of time and effort. To make things simpler, you will be better off utilizing the services of a competent SEO company to do the work for your website.

There are numerous SEO companies today, and there are a lot of trustworthy companies as well as unreliable ones. Thus, it is crucial that you select the perfect SEO Company. Here are 10 important points that you must keep in mind when selecting SEO services:

Site Evaluation Guide

Does the SEO firm offer you a site evaluation guide? A reliable SEO firm should have the ability to provide you with an extensive analysis of your site, regarding ranking and design structure. This can be done by performing a website audit. The result of this website audit will allow the SEO firm to offer you a proposal of how much work needs to be done to bring you to a certain level of ranking. They must be able to advise and troubleshoot all aspects related to performance, content, and design that might hinder the reading or indexing of your pages.

Tools in Figuring out Keywords

What tools does the SEO Agency use to look for keywords? Do they offer competitive analysis based on your chosen keywords? Understanding what methodology the SEO Agency utilizes for keyword evaluation or research is very important. It will be a great help if you perform your own due diligence using basic tools, such as conducting keyword research and analysis through the use of keyword planner in Google AdWords.

Backlinks to Website

Where will the SEO Company return links from? Backlinks are just as, if not more, vital in SEO than onsite optimization. The SEO Company should be able to obtain high-quality backlinks from reputable websites that are highly related to your niche. Ask your SEO Company what techniques they employ for gathering backlinks.

Cost Structure

A dependable SEO Company will not just give you a quote once they figure out how much work has to be included. Charging you high costs will not necessarily ensure you receive high quality services. It also doesn’t ensure that the rate being quoted is proportional and consistent with the services you anticipate the SEO Company will provide. A good SEO Agency should be able to give you a rundown of services to which the performance and price contract will be based upon.

The Timeline

Does your SEO Company provide you with a timeline? It is through hard work and correct planning that results can be attained on time. Some SEO Firms offer SEO plans that claim to put you in the very first page of search results in just a matter of 10 days. Realistically, however, no SEO Company can guarantee you the number 1 position in Google in as short as 10 days.

An SEO campaign will take 6-18 months to deliver the top outcomes you expect. Make sure you don’t give in to false pledges. Conversely, avoid SEO services that provide you with a time limit. A good SEO company knows that optimization is an ongoing process and they should be able to offer you regular maintenance, customer support and proper upgrading.

SEO Technique

What SEO strategy will your SEO Company use to raise your ranking? You should look out for companies that will utilize spam advertising methods to rank you on top in no time. If the strategy includes any form of dishonest practice, such as spamming or deceiving online search engines, then you should instantly turn away.

An excellent SEO company will certainly see to it that you will not be subjected to spam or misleading services. Keep in mind that if it is based on using deceitful strategies, your site might be taken out of Google’s indexing, which will certainly lead your site to being blacklisted. Knowing your SEO Company and doing your own research on how proper SEO is done is extremely vital in choosing the ideal firm.

Providing Targeted Traffic

Do they understand the distinction between plain traffic and targeted traffic? You will hire the services of an SEO Company mainly due to the fact that you need to attract traffic into your website. However, what you need is targeted traffic that gets you visitors who might be genuinely interested in purchasing your products or services. This is based on your desired keywords in order to generate leads.

You don’t want irrelevant traffic that comes to your website because of irrelevant keywords. Unqualified traffic only enhances your bounce rate (surfers that arrive on your page and immediately leave) and not your sales. The right SEO Company will create relevant content for your website and distribute it to relevant channels, social media and Press Releases (PR). This will potentially lead to natural backlinks that will enhance your overall ranking in the search engine.

Transparent Deliverables

A professional SEO Company should have a clear course of action to attain the desired results in a given time frame. They should be able to show the client what’s being completed for the first month and subsequent months. With this, you will be able to determine how much work is being done in relation to your costs, allowing you to determine your ROI. A clear outline of work in the proposal should be available at any time to show the extent of the campaign. This includes how much fresh and high quality relevant content they are going to publish on your website every week. How many distribution channels? What social media, article directories and websites are they going to use to distribute your content? How many PR submissions? And how many backlinks have been generated? These are the qualifying questions that need to be answered by a good SEO firm.

Reporting

A comprehensive report system should be provided to show the progress of the SEO campaign, as well as ranking status of the site. This reporting could be monthly or quarterly. The report should be clear and concise, using the right combination of graphics and texts. This will be the bench mark of how the firm is progressing towards your desired ranking status.

Performance Guarantee

Does the SEO Company offer some kind of guarantee, such as a percentage increase in traffic? Although there are a lot of factors involved in an SEO campaign, a professional SEO company will be able to give performance guarantees based on their years of experience and proven methodology.

These are the major considerations you need to look at when hiring an SEO Agency to make sure that you don’t pour your money down the drain. SEO is a vital marketing strategy to make your brand highly visible online to your target market and to grow your business. It is a time-consuming effort, but it has greater ROI in the long run when compared to other marketing options